weDocs vs weDocs Pro: Which One is Right for You?

Documentation is crucial for any business, especially for the ones that sell products and services. Because it helps users with clear guides, instructions, and troubleshooting solutions. When a product has well-structured documentation, it equally improves user experience and minimizes the dependency on the customer support team.

Today, online documentation and knowledge bases are playing a significant role. They can help you cover FAQs, setup guides, and detailed manuals to solve common queries regarding any product or service. weDocs is a promising documentation management tool you can use in this case.

It can help you create documentation articles and arrange them in such a way that users can easily navigate through them. The plugin has a free and premium version with distinct features. In this article, we’ll cover a discussion on weDocs vs weDocs pro, explaining their key details so you can choose the right one for your website.

Overview of weDocs Free

weDocs is a free WordPress plugin. It provides a simple and intuitive interface that allows you to create, manage, and organize documentation articles with ease. It supports creating a hierarchical documentation structure with proper categorization for presenting information in a logical flow.

Its built-in search functionality simplifies the way for you to quickly find relevant content. The plugin is ideal for startups, small businesses, and personal products. We’ll cover the features of the free version of the plugin in the following part of this article.

Overview of weDocs Pro

weDocs Pro is the premium version of the plugin. It’s designed for people and businesses that need a more advanced and customizable documentation system. It includes all the features of the free version while adding powerful enhancements like multi-level nested documentation, permission-based access, and integration with third-party tools.

The Pro version also includes an AI-powered assistant widget, which enables users to get instant answers from the documentation without manual searching. This makes it an excellent choice for companies that rely on documentation for customer support and internal knowledge management.

Feature Comparison: weDocs vs. weDocs Pro

Now, in this part, we’ll cover a side-by-side comparison between the free and pro versions of the plugin so you can easily decide which one you must choose for your business. But before diving into the discussion, let’s take a quick look at the features that are available in both versions and the ones that are exclusive to the premium version.

Features	weDocs	weDocs Pro
Drag-and-drop documentation management	✅	✅
Three-level nested document structure	✅	✅
Powerful search functionality	✅	✅
Article feedback and voting system	✅	✅
Migration from BetterDocs	✅	✅
Multilingual support via Weglot	✅	✅
Responsive design for all devices	✅	✅
Role-based permission management	❌	✅
Privacy settings for each document	❌	✅
Locked article editing (admin control)	❌	✅
AI Chatbot	❌	✅
Instant search with Assistant Widget	❌	✅
Pre-built layouts and styles	❌	✅
Floating contact form	❌	✅

Let’s now explore the features with a detailed discussion.

1. Drag-and-Drop Documentation Management

The drag-and-drop feature allows you to organize, rearrange, and structure the documentation posts without having to code anything. You can restructure the logical hierarchy of documents, categories, and sections, making the content easier to follow.

This feature is extremely useful for businesses and content creators who regularly need to update their content. Besides, you can visually adjust the documentation layout anytime without dealing with complicated menus. Here’s a guide on how to create a knowledge base with weDocs.

Note: Available both in free and pro versions.

2. Three-Level Nested Document Structure

weDocs offers a flexible three-level nested document structure system. It helps manage all documents in a documented hierarchy. Instead of listing all articles under a certain category, this system allows you to create categories and subcategories for better content management.

This approach helps users to easily navigate through complex documentation and find the information they’re looking for without getting overwhelmed. Because it can divide broad topics into smaller and easy-to-digestible pieces. This system is especially useful for businesses that cover extensive guides, product manuals, or FAQs.

Note: Available both in free and pro versions.

3. Powerful Search Functionality

weDocs has an advanced search feature that instantly scans your entire knowledge base, finds particular content, and presents the one you are looking for based on your keywords, phrases, or topics. weDocs analyzes all the available headings, subheadings, and body text to deliver accurate results.

The AJAX live search feature offers suggestions as you start typing your keywords to help speed up the process. The live search feature comes with three templates (Default, Bootstrap, Tailwind).

Note: Available both in free and pro versions.

4. Article Feedback and Voting System

weDocs incorporates an article feedback and voting system. It allows users to rate how helpful the documentation was. Each article is accompanied by a simple voting option where readers can tip the voting scale, indicating if they found the content useful or not.

With this feature, visitors who find the documentation useful, unlike other articles, can give a vote of confidence, meaning these articles really are problem-solving. On the flip side, with negative ratings, they can specify the articles that are struggling and need revision. Here’s a guide on how to design a knowledge base with weDocs.

Note: Available both in free and pro versions.

5. Migration from BetterDocs

weDocs makes it easy to transfer the existing documentation articles from BetterDocs to weDocs without losing any valuable content. As a result, instead of manually copying articles and reorganizing them, you can migrate the entire knowledge base in just a few steps.

This not only can save you valuable time but also ensures all the categories, subcategories, and articles are preserved. So, if you are planning to upgrade your documentation system, this migration feature can eliminate the hassle of starting from scratch.

Note: Available both in free and pro versions.

6. Multilingual Support Via Weglot

weDocs have integration with the Weglot translation plugin, which enables multilingual support. So you don’t have to go through the tiresome process of rewriting all the documents in multiple languages. This integration can translate your document into over 100 languages. The plugin translates and replaces text onto the document while retaining its format, providing the user with a seamless experience.

One more point to mention is that Weglot follows the basic SEO principles. Hence, the articles translated by the plugin also become SEO optimized, so they quickly get ranked in search engines. This enables audiences from different locations to easily read and understand your content.

Note: Available both in free and pro versions.

7. Responsive Design for All Devices

weDocs is designed to be responsive, meaning all the documentation posts/articles created with weDocs can be perfectly viewed from all devices (desktops, tablets, and smartphones). So, screen size is not a matter. There will not be any awkward zooming, displaced text, or broken navigation.

Since over 50% of all traffic today in most websites comes from mobile devices, a responsive knowledge base is certainly a must for taking user experience to the next level. Besides, this can help businesses serve global audiences with varying browsing behaviors, which increases engagement and reduces the number of support calls.

Note: Available both in free and pro versions.

8. Role-Based Permission Management

weDocs Pro comes with a role-based permission management system that enables users to allow or disallow documentation editing access to multiple users. This feature is extremely helpful for businesses and companies that need to block certain content access from specific team members, employees, and users.

This means that without authorized people, no one can make any changes to the documentation posts. Besides, you can use this feature for team collaboration. For example, an admin can fully control the documentation, editors can change the content while a viewer can only read the articles. This can bring efficiency and ensure accuracy.